Welcome to our online catalog!
 

Terms and Conditions of Use

 

Accepted Methods of Payment

  • Credit Card (Visa, Master Card, American Express, Discover)
  • Debit Card
  • Check/Money Order (only accepted for resellers and vendors)

 

Credit Card Charges

Your credit card will be charged when you place an order. If we are not able to fulfill your order for any reason you will be refunded the full amount to your credit card.

 

Processing Time

All orders are shipped within 48 hours (mostly within 24 hours) Monday - Saturday, 8am - 8pm PST.

 

Carriers

We may use one or more of the following carriers to deliver the orders:

  • USPS
  • UPS
  • FedEx
  • DHL

 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information or you will receive an email notification. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the total cost including the cost of shipping and taxes (if applicable).

 

Back Orders

If an item goes on back order we will not ship the order until all items become available, unless you notify us that you want to ship the items that are already in stock, and ship the rest when they are available (there will be additional shipping and handling charges for the second shipment).